Developing Individual and Group Effectiveness
is a four-day “people skills” class for all employees and managers. The course helps develop behaviors for more effective and successful interpersonal relationships in both individual and group settings.
Course content consists of a unique combination of self-assessment instruments, brief theory presentations, skill building activities and educational simulations. Questionnaires help participants become aware of their interpersonal and group styles, while short lectures and readings provide background for that awareness. A variety of skill-building opportunities explore the implications of the participants’ interpersonal and group styles in actual group and one-on-one situations.
As a consequence of the class, participants will
- Understand the dynamics of small group decision-making
- Improve their small group decision-making and communication skills
- Gain a detailed knowledge of Domain Preference Theory
- Understand their primary interpersonal style and preferences in both groups and one-on-one relationships
- Develop strategies for building more productive one-on-one relationships
- Improve their conflict management understanding and skills
- Increase their ability to give both positive and negative feedback
- Improve their active listing skills
- Develop plans for the “back home” application of course content
The Program
On Effective and Ineffective Groups. Participants draw on their organizational experience to establish parameters for discussing small groups.
On Group Development. The four stages of group development are described and discussed and guidelines are developed and discussed for creating high performance teams.
How Groups Make Decisions. Various effective and ineffective ways groups make decisions are described and the concept of consensus decision-making is explored in detail. Specific guidelines are established to promote consensus.
“The Styles of Teamwork Inventory.” Participants are introduced to a dynamic and powerful model of group decision-making and identify the strengths and weaknesses of their own decision-making styles.
“Discovery” and “Astronaut.” Two small group decision-making simulations allow participants to apply the concepts and insights gained in the class, while generating further information about group effectiveness. The “Astronaut” simulation is video taped for discussion and feedback.
Personality Types. Through the use of “The Personality Preference Profile,” participants identify their own interpersonal styles and learn how to use that information to build more productive relationships.
The Helping Relationship. The active listening skills needed to build better one-on-one relationships are discussed and practiced.
Application. Specific plans are made for “back-home” application of the insights and learnings from the class.
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